FAQs

Legality

Our products are 100% derived from federally legal hemp in compliance with Section 10113 of the Agricultural Improvement Act of 2018 (2018 Farm Bill, 7 U.S.C. § 1639o). Each product contains no more than 0.3% ∆9 THC on a dry weight basis.


These products are legal under federal law and are generally eligible for shipment via USPS. However, it is your responsibility to verify that this product is legal in your state or local jurisdiction before purchase.


StimWell reserves the right to restrict shipping to any locations where local laws conflict with the 2018 Farm Bill. By purchasing this product, you assume full responsibility for ensuring its legality in your area.

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

What Are Your Shipping Costs?

We offer free shipping on all orders over $59.99. For orders under $59.99, there is a discounted rate of $6.00.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
The item you ordered did not arrive within the time promised by the seller.
The item you received was not as described.
The item you received that was assured to be genuine was fake.

Why Isn't My VIP Discount Code Working?

If you're having trouble with your VIP discount code, please ensure you’ve met the following requirements:

  1. Active Newsletter Subscription
    You must be actively subscribed to our newsletter to qualify for the VIP discount. If you're unsure about your subscription status, double-check your inbox or confirm via your account settings.

  2. Minimum Purchase Requirement
    The VIP discount is only valid for orders with a minimum value of $59.99. Please ensure your cart meets this threshold before attempting to apply the code.

  3. Correct Code Entry
    Don’t forget to enter the VIP discount code at checkout! Make sure it’s typed exactly as provided.

  4. Email Address Match
    The email address you use to place your order must match the one you signed up with for the newsletter. If you’re using a different email, the discount will not apply.

If you’ve checked all of these steps and your code still isn’t working, please contact us for further assistance. We’re here to help!